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FREQUENTLY ASKED QUESTIONS

General Hosting Startup Questions
I own a new domain name, but when I type it into my browser, nothing comes up. What's wrong?
How can I upload my website to your servers?
I have a web site, how can I point my domain to it?
What is a domain? What is Web hosting? What is a DNS? What is "Free Parking"?
Can I register a domain and not order web hosting? Why would I need to change my DNS information?
Which Web hosting plan is right for me? How do I change the DNS information for my domain name?
Are all Web hosting companies the same? How long does it take for DNS changes to take effect?
What software do I need to design my web site? Can I register new name servers in your system?
Why should I host my site with you? What is "DNS Service"?
If I sign up for Web hosting, what kind of support do you offer? How do I activate "DNS Service"?
Do you have any restrictions for hosting X-rated sites? I signed up for Web hosting and just want to change the DNS. Is "DNS Service" for me?
What is an MX record? How do I set up a Mail Exchange server/ Website Hosting server?
What is an A record? With "DNS Service" who hosts my domain, website, email?
What is a CNAME record? With "DNS Service" is there anything I can't do?
Why would I want to set up CNAMEs instead of A records? Do you support other resource records?
   
General Domain Registration Questions
What is a domain name? If a domain name is already registered, can I find out who owns the name?
What is a top level domain (TLD)? I want to register a domain, but it's not available even though it has expired. Why? What can I do?
What does it mean to "register" a domain name? When I try to register a domain, why do I receive an error message saying "Sorry! One or more of your purchases has failed"?
Who should register a domain name? I just registered a domain name with DomainsNow4U.com but when I check the availability of the domain in WHOIS, the domain shows up as available. Why is that?
Do I really need to have my own domain name? How can I find out the WHOIS information for a domain?
How should I choose my domain name? I registered some domain names at DomainsNow4U.com, but I did not receive a confirmation and the domains are not displayed in my control panel. What happened?
What is the procedure to register a domain name? Can I delete a domain name if I made a mistake?
How long does the registration process take? I've got my domain name, now what?
Is it possible for someone to register my domain name after I have registered it?  
   
   
Multilingual Domain Information
Overview Do I need to know the non-English language characters for the version of my domain name I intend to create?
Why do I want a domain name in non-English characters? Where can I get help translating my English-language domain name?
Will my domain name work anywhere in the world? My language's character set isn't in the list. When will it be available?
If I currently have an English-language domain name is it protected in other non-English languages and characters? How do I search for, register and display domain names using characters from other languages?
Are separate registrations necessary for registering a domain name in multiple languages? Why can't I find my name in the WHOIS database?
Why is .com/.net/.org not translated in my web address? How long until my domain name works?
What will people see if they try to visit my Web site using my new name at this time? How do I change my account information?
How do I change my DNS settings? Is e-mail available using non-English language characters?
   
Billing Questions
What methods of payment does DomainsNow4U.com accept? What is a CVV2 number?
Can I pay by any method other than credit card?  
Can I get a receipt?  
   
Domain Manager Questions
What does it mean to "manage" my domain? How does your URL forwarding work?
How do I change the information in my domain? How do I deactivate URL forwarding?
I lost my username and/or password. How can I retrieve it? Can I have my domain's Email forwarded or redirected?
I have a question about how to renew my domain. How can I disable Email forwarding?
What information can I change in my domain manager control panel? How can I change the MX record for my domain?
How do I change my admin, billing, or technical contact?  
Do I have to use my home address in my contact information?  
How do I update the information in my account?
Can I change my password?
My default email address is incorrect. How can I update it?
 
I need to create a new account. How do I do that?  
I have more than one account. Can I merge them all into one?  
Can I have my domain URL-forwarded or redirected?  
   
Registrar Transfer Domains
What does it mean to transfer registrars? I requested a transfer but nothing happened. What went wrong?
Why would I want to transfer registrars? I paid for a domain transfer, but I had to renew it with my prior registrar. What do I do now?
Which domain extensions do you accept? I got the transfer approval email, but when I clicked on the link, it came up as "Invalid Key". What do I do?
Will transferring change my information? When I tried to approve my transfer, it said "Warning, your ID is invalid. Contact Technical Support". What's wrong?
How do I change registrars? How can I check the status of my transfer? I didn't receive the admin approval email. Can I resend it? My transfer got denied by my previous registrar. Can I resubmit it?
Are there any conditions for my domain to be successfully transferred from another registrar?  
   
Domain Renewal Information
How do I renew my domain? Can I have my domains auto renewed?
How can I quickly renew my domain even if I lost my username and/or password? How do I enable Auto Renew for my domains?
How can I renew a domain which expired and is now in redemption status? How can I disable Auto Renew for my domains?
Will you remind me to renew my domain before it expires? How do I disable renewal notices for my domain and let it expire?
If I forget to renew my domain before it expires, is there a "grace" period during which I can still renew it? How can I be sure to receive your email?
   
Domain Ownership Questions
What if I sell my domain to someone else? I have been through the Ownership Change process but the domain is still showing up in my account. How can I move the domain into the new owner's account?
Is there a fee to register a change of domain ownership? Must the name of the owner (registrant) of a domain and contact information be accurate?
How can I change the owner (registrant) for my domain name?  
   
Domain Security Questions
Do you provide a domain name lock facility? Can I unlock my domain when I'm done?
Why would I need to lock my domains? What if I forget the security pass-phrase?
Should I be afraid someone will take my domain?  
How does your "Registration Lock" work?  
   
Expired Domain Name Questions
A domain name I want expired a while ago, why can't I register it? What about TLDs, other than .COM, .NET and .ORG?
Where can I buy an expired domain name now? What's wrong with the current situation for expiring, expired and on-hold domain names?
Where can I get software which finds expired domain names with web traffic and high link popularity? What's so great about the expired domain name waiting list service (WLS)?
What happens to a domain when it expires? How long until it becomes available to the public? How much will WLS cost?
"On Hold" Status. How long will a subscription to WLS last?
"Redemption" Status. If someone else already subscribed for the domain name I want, can I subscribe too and join the queue?
"Soon to Expire" Status. If the domain name I want does not become available, can I switch my subscription to another domain name?
What's new on the expired domain name scene? When will the expired domain name waiting list service start?
Which top level domains (TLDs) will be included in Waiting List Service (WLS)? Can I sign up to the expired domain name waiting list service at DomainsNow4U.com?
Why are .ORG domains not included in the WLS? Where can I get more info about the planned waiting list service?
   
   
   
   
   
   

 

If you need assistance, please e-mail Morris Creek,
at admin@morriscreek.com.

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